Jio Payment Solutions Limited (formerly known as Reliance Payment Solutions Limited) Merchant Onboarding Requisites

Through JPSL’s fast and frictionless signup process, merchants can start accepting payments with ease; however, they need to ensure that their basic details and requirements are available and updated. As a merchant, you can expect continued support and guidance from our sales teams when establishing a relationship and throughout the payment lifecycle thereafter. Jio Payment Solutions Limited (formerly known as Reliance Payment Solutions Limited) (JPSL) is committed to comply with the requirements of ‘The Prevention of Money Laundering Act, 2002’, rules framed thereunder, and regulatory prescriptions of the Reserve Bank of India (RBI) under ‘Anti-Money Laundering (AML)’, ‘Combatting the Financing of Terrorism (CFT)’ and ‘Know Your Customer (KYC)’ guidelines while on-boarding of merchants. JPSL affirms that it will adopt and implement a robust framework that reflects its ‘zero tolerance’ for all associated risks. JPSL has accordingly adopted this policy known as ‘Merchant Onboarding and KYC-AML Policy’ keeping in view its business requirements.

Merchant Onboarding Process

Your onboarding journey begins when you express an interest in JPSL solutions and services and continues beyond account activation for tracking periodic updates and continuous due diligence.

Merchant Registration

Options below to start your registration

  1. Download and Signing up with JPSL Merchant Acquisition Form
  2. In case of existing merchant, who needs to expand Jiopay Integration to its other business units, Please refer JPSL Merchant Acquisition Form (Supplementary)
  3. Write us to merchant.support@jiopay.in for more details

Restricted Businesses

The Merchant will be informed by our Sales/Business team of the list of restricted businesses for which payment processing services will not be offered by JPSL and/or may be evaluated further, subject to additional due diligence and submission of relevant documents by the merchant. The customer should check whether their business falls under the restricted list and proceed accordingly.

Click here to view detailed information on the restricted businesses.

Document Submission

Once the merchants has verified their business does not fall under the prohibited list, the merchant further needs to go through the online signup process, they need to upload their KYC documents to complete their registration.

Click hereto view List of Documents for Sole Proprietorship and Entity.

Annexure

ANNEXURE I: Form (ANX-A) FORMAT OF DECLARATION TO BE FURNISHED WHEN OWNER NAME OR BUSINESS NAME NOT MENTIONED ON PROOF OF BUSINESS

Click here to view and download the Form (ANX-A)

ANNEXURE II:Form (ANX-B) FORMAT OF DECLARATION TO BE FURNISHED IN CASE OF MISMATCH OF DATE OF BIRTH

Click here to view and download the Form (ANX-B)

ANNEXURE III: Form (ANX-C) FORMAT OF DECLARATION TO BE FURNISHED IN CASE GST UNAVAILABLE

Click here to view and download the Form (ANX-C)